Have Technical Support Issues?

Contact TCC's Help Desk at (850) 201-8545 or helpdesk@tcc.fl.edu, or visit www.tcc.fl.edu/helpdesk

Help Desk/Technical Support, A.S. Degree Program

The Help Desk/Technical Support, A.S. degree provides students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service. This program prepares for employment such as user support technician or help desk assistant.

Academic Map

Career Coach

Overview / Requirements

Course Information

Pathway

Program Overview & Requirements

Program Purpose:
To provide students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service. The program prepares for employment such as user support technician or help desk assistant.

Program Length:
63 credit hours

Academic Division:
Business, Industry and Technology

Contact:
(850) 201-8352 or techedu@tcc.fl.edu

View Information about Graduation Requirements and Year of Entry .

Course Information


General Education (15 credit hours)


Note:


To satisfy State Board of Education Rule 6A-10.030, students must earn a grade of “C” or better in any Communications, Humanities, Social Science or Mathematics course used to fulfill general education requirements.

Program Courses (48 credit hours)


Note:


* Exemption exam available.

** Current A+ certification for credit. Contact Business, Industry and Technology Division at (850) 201-8352 or techedu@tcc.fl.edu for  information.

First Semester


Having trouble with English or math?

FREE tutoring available!

The Learning Commons
Main Campus
(850) 201 – 8193
Learningcommons@tcc.fl.edu

Online tutoring available!

Looking for a faster option to get into the workforce?

Consider one of these certificates:

By 30 credit hours

By 45 credit hours (75% completion)

  • Meet with Career Placement Coordinator in TCC Career Center
  • Complete graduation check workshop online.
    (You will receive an email notification when you are eligible.)
  • Want to Walk? Commencement ceremonies only take place once a year, so check the deadline!
  • Review your degree audit in TCC EagleNet
  • Receive MOS Excel Certification. Find out more info from the program office.

Last semester

Contact information

Business, Industry and Technology
P: (850) 201-8352
E: techedu@tcc.fl.edu

Advising
TCC Main Campus
Student Union Building, Second Floor
P: (850) 201-8440
E: advisingcenter@tcc.fl.edu

Tallahassee Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Click here for more information.