Have Technical Support Issues?
Contact TCC's Help Desk at (850) 201-8545 or helpdesk@tcc.fl.edu, or visit www.tcc.fl.edu/helpdesk
Help Desk/Technical Support, A.S. Degree Program
The Help Desk/Technical Support, A.S. degree provides students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service. This program prepares for employment such as user support technician or help desk assistant.
Overview / Requirements
Course Information
Pathway
Help Desk/Technical Support, A.S.
Hot Jobs
- Computer Network Support Specialist
($18.91/hr.) - Computer, Automated Teller, and Office Machine Repairer
($18.65/hr.) - Computer User Support Specialist
($16.98/hr.)
First Semester
- Make an appointment to meet with an advisor & declare a meta-major
- Attend events during First Year Experience Week
- Check on the Course Requirements
- Club participation can boost your GPA! Consider joining these:
- STEM Center
- FGLSAMP
- Engineering Club
Having trouble with English or math?
FREE tutoring available!
The Learning Commons
Main Campus
(850) 201 – 8193
Learningcommons@tcc.fl.edu
Looking for a faster option to get into the workforce?
Consider one of these certificates:
- Help Desk/Technical Support Certificate (33 credit hours)
By 30 credit hours
- Visit Career Center
Student Union, 2nd Floor, Student Support Services - Maintain a 2.0 GPA
- Make an appointment to meet with an advisor
- Check on the Course Requirements
- Review your degree audit in TCC EagleNet
- Receive CompTIA A+ Part 1 Certification. Find out more info from the program office.
By 45 credit hours (75% completion)
- Meet with Career Placement Coordinator in TCC Career Center
- Complete graduation check workshop online.
(You will receive an email notification when you are eligible.) - Want to Walk? Commencement ceremonies only take place once a year, so check the deadline!
- Review your degree audit in TCC EagleNet
- Receive MOS Excel Certification. Find out more info from the program office.
Last semester
- Review your degree audit in TCC EagleNet
- Review Graduation Checklist
- You Must Apply for Degree (for instructions, click here)
- Receive MOS Access Certification. Find out more info from the program office.
- Receive CompTIA Security+ Certification. Find out more info from the program office.
Contact information
Business, Industry and Technology
P: (850) 201-8352
E: techedu@tcc.fl.edu
Advising
TCC Main Campus
Student Union Building, Second Floor
P: (850) 201-8440
E: advisingcenter@tcc.fl.edu
Tallahassee Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Click here for more information.